All UK parcels will be sent via standard 2-3 working day delivery via Hermes or Royal Mail, depending on size and type at a cost of £4.00
Custom Hoodies will be sent out within 7-10 days of ordering, this is due to them being made in house at Doll and Me.
Personalised Logo Tracksuit Sets will be sent out within 7-12 days due to personalisation
Printed items e.g pouches & t-shirts will be sent out within seven days of ordering due to personalisation
UK delivery is free on orders over £65.
All European parcels will be sent via standard 3-5 working day delivery via Royal Mail at a cost of £10.00.
For all UK deliveries we use Hermes or Royal Mail trackable services. Our delivery partners will send tracking updates to you directly via email and / or text, depending on the contact information you provided.
A signature will be required upon receipt of your parcel. If you are not around to take delivery of your parcel our delivery partner will leave a note with further instructions and will contact you with details of how to arrange further delivery attempts.
Please leave a note while making your payment if you would like us to leave it with a neighbour, or in a safe place. Please note that if your parcel is left in a safe place and not signed for, no responsibility can be taken by Doll and Me or Hermes for losses.
For all deliveries to Europe we use Royal Mail International services. All deliveries will be tracked or signed or both depending on the country of destination.
Please ensure all the details you provide are correct for shipping. Email and mobile number details are required so you can be notified of tracking and delivery information. We cannot accept responsibility for any items sent to an incorrect postal address.